FAQ Support

FAQ Categories

Find Answers by Topic

Simply log in to our app or website, select your club and time, then confirm your court reservation instantly.

Yes! Racqon offers both member and non-member access with different pricing. Memberships unlock better rates and perks.

Yes, you can book courts for doubles or use our match-up feature to find partners based on your skill level and schedule.

You can explore partner clubs via the Racqon platform, compare plans, and join directly through your account.

Absolutely. Racqon hosts regular leagues, beginner events, and competitive tournaments. You’ll find them listed in the events tab.

Yes, just select “Invite Players” when booking. Your friends will receive a notification to confirm their spot.

Yes, all bookings require upfront payment to secure your court. Refunds apply if you cancel within the allowed timeframe.

You can reach us through in-app chat, email, or our contact form for help with bookings, accounts, or club info.

Log in to your Racqon account, choose your preferred location, select a time slot, and confirm your booking in just a few clicks.

Yes, you can book multiple courts if they’re available, perfect for group matches or tournaments.

Most clubs allow bookings up to two weeks in advance, but this may vary by location.

Yes, you can cancel or reschedule within each club’s cancellation window. Policies vary, so check the club’s terms before booking.

Payments can be made directly through Racqon using credit/debit cards, digital wallets, or other local payment options.

Yes, you’ll receive instant booking confirmation via email and in-app notifications.

Absolutely! You can invite friends or share your booking details with other Racqon members directly in the app.

You can reach us through in-app chat, email, or our contact form for help with bookings, accounts, or club info.

Racqon offers Free, Premium, and Club Partner memberships. Each plan unlocks different features like priority booking, exclusive discounts, and event access.

Yes! You can still book courts and join events with a free account, but paid memberships give you more perks and better access.

You can sign up through the Racqon website or app. Simply create an account, choose your preferred plan, and follow the payment steps.

Pricing varies depending on your plan and country. Check our Membership page for the latest pricing in your region.

Absolutely! You can change your plan anytime through your account settings. Adjustments are applied at your next billing cycle.

Yes, Premium members receive discounts on select tournaments, training sessions, and Racqon merchandise.

You can cancel anytime from your account dashboard. Your benefits will remain active until the end of your billing period.

We’re developing a multi-user membership! Currently, memberships are individual, but you can link accounts for easier booking.

We offer group classes, private coaching, beginner workshops, and advanced skill programs like Power Serve, Game Strategy, Double Focus, and Footwork Mastery.

Absolutely! We have beginner-friendly classes designed to teach basic techniques, rules, and game confidence.

Yes, you can book private 1-on-1 or small group coaching sessions with certified Racqon trainers.

Prices vary based on class type, coach level, and location. Full pricing details are available when booking a session.

Yes, we have special junior programs focused on building skills and confidence in younger players.

Yes! Most clubs provide rental rackets and balls, so you can join without your own gear.

Training is available in most locations, but availability may vary. Check your preferred club’s schedule in the app or website.

Simply log into your Racqon account, choose “Training & Coaching,” select your program, and confirm your spot.

Clear & Simple

Helping You Find Clarity Faster

Our Questions & Answers section is designed to provide quick and reliable answers to our players' most frequently asked questions.

Common Questions Answered
0 +
Student Concerns Resolved Online
0 %
Ask Your Question

Looking for Something Else?

Didn’t see what you needed in the FAQ? Fill out the form below and we’ll connect you with the right information or team member.